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General Sales Conditions

General sales conditions
     
 

OBJECT:
These conditions aim to define the mutual obligations of the parties as well as the various stages in the order process

 
 
 
 
Article 01 - Products:

The photographs illustrating the products are not contractual. If errors have occurred, this in no way incurs the liability of the Company BOUILLON S.A.R.L.

 
 
Article 02 - Payment:

The website offers two methods of payment: Payment by cheque (for France only):
The cheque must be made out to:
BOUILLON S.A.R.L Print out your order receipt, enclose it with your cheque and send the whole to:

Ets Bouillon S.A.R.L
226, rue de la République
BP 90003
59541 CAUDRY Cedex - France

Payment by bank card:
To ensure your payments are secure, we use “P@IEMENT CIC”, the solution developed by CIC for payment using a bank card.

 
 
Article 03 - Prices:

The prices indicated are in euros and are inclusive of tax. All orders are invoiced and payable in euros. The sum must be paid in total and in one payment at the time of order.
The applicable VAT is 19.6% for all our products.
The Company BOUILLON S.A.R.L reserves the right to modify its prices at any time, but products will be invoiced on the basis of the current prices at the time the order was recorded, subject to availability.

A fixed amount for participation of freight charges will be invoiced in addition.


 
 
Article 04 - Delivery:

The freight charges in Metropolitan France are: € 15.00 incl. tax. This is the basic rate of delivery.
Various rate increases may be added to the amount of this basic rate:
-- 1 -- supplement for delivery abroad (inside the European Union): € 25.00 incl. tax
-- 2 -- supplement for delivery abroad (outside the European Union and for french islands): A quote will be drawn up
-- 3 -- supplement for heavy products (artificial hedge, artificial lawn)

Average times for preparation and delivery:
Our average delivery times vary from 3 to 8 days. These times are given for information only. No liability is incurred if they should be exceeded.

Delivery times vary according to the chosen method of payment.
- For payment by “bank card”: the date for delivery runs from the order and payment dates
- For payment by “cash on delivery”: idem
- For payment by “cheque or money transfer”: the date for delivery runs from the date of receipt or settlement of payment
Your package will include the invoice. This should correspond to the ref prepared and sent.

Your order will be transmitted by the Post Office by “COLISSIMO”, or a carrier according to quantity.

 
 
Article 05 - Guarantee:

In all events, the customer benefits from the legal covenant for peaceful possession and guarantee against hidden defects (Art. 1625 and in compliance with the Civil Code).
On the condition that the buyer can prove the hidden defect, the vendor must legally put right any ensuing consequences (art.1641 and in compliance with the Civil Code); if the buyer wishes to go to the courts, he must do this ‘as soon as possible’ from discovery of the hidden defect (art. 1648 of the Civil Code).
The guarantee does not cover defects and ensuing consequences due to:
- the intervention of a repairer or seamstress not approved by brise-vue.com
- any error in handling or failure to care for the products
- any use not in compliance with the use for which the product is intended

The Natural Hedge is a negotiated product acquired in Spain, as an addition to our range; as such, we do not control its manufacture. We can only extend our guarantee as far as that of the Spanish manufacturer/vendor.

 
 
Article 06 - Retraction :

In compliance with the provisions stated in article L121.16 of the Consumer Code, the buyer has a clear seven-day period from delivery of the order to return the product to the vendor for exchange or reimbursement. The goods absolutely must be in their original packaging, accompanied by the original invoice. The return costs must be paid by the buyer.

 
 
Article 07 - Disputes:

In the event a product or its payment is contested, the parties agree prior to any court action, that any claim will be the object of a prior formal notice by post, in the form of a recorded delivery letter with acknowledgement of receipt.
Each party may then, following a period of ten (10) days from the correspondence mentioned in the above paragraph, commence useful proceedings, authority being attributed expressly to jurisdiction in the town of DOUAI (France).

 
 
Article 08 - Legal information:

Supplying companies with personal details collected with the aim of being used for distance selling is compulsory; this information is essential in the processing and delivery of orders, invoicing and emitting contracts of guarantee. Failure to supply this information will result in the order not being confirmed. In compliance with the “Civil Liberties and Information Technology” law, the treatment of personal customer data has been declared at the National Commission for Civil Liberties and Information Technology (CNIL). The customer has the right (article 34 of the law of 6 January 1978) of access to, modification, rectification and removal of personal data; contact the Company BOUILLON S.A.R.L. to exercise this right
 
  To contact our customer services about an order:
- by email: contact@brise-vue.com
- by telephone: +33 (0)3.27.85.22.66 (brise-vue.com customer services)
 
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